Terms and Conditions

Your use of the Koottali website (www.koottali.app) and mobile applications (iOS/Android) provided by Emwave Technologies Private Limited (referred to as “Emwave” or “we” or “us” or “our”) is subject to these terms of use. It is important that you read them carefully. If you do not agree with any part of these terms or our privacy policy, please refrain from using the website or app, or any other service we provide. In these Terms and Conditions, the following words and phrases shall have the following meanings: “App” refers to the mobile application named Koottali available for download on [iOS/Android]. “Service” refers to all features, functions, and services offered by the App. “User” refers to any person who downloads, installs, or uses the App.

Acceptance of Terms

By downloading, installing, or using the App, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the App. Important reminder: We reserve the right to modify the terms of use and privacy policy at any time, at our discretion. We may do so for various reasons, such as to reflect changes in our business practices, new features, or legal requirements. The latest version of these documents, including the date of the last update, can be found on our website and app. We advise you to periodically review the terms and privacy policy for changes, as any modifications will be effective immediately upon publication. By continuing to use the Koottali app and website after such revisions, you indicate your acceptance of the updated terms of use. We will notify users of Koottali via our app when we make changes to these documents.

Koottali is a social networking platform designed to connect individuals worldwide who share similar interests in finding love. By creating an account on Koottali, you warrant and represent the following:

You are at least 18 years old You are legally allowed to use a phone and communicate with others who could be strangers You are capable of entering into a legally binding contract with Koottali You are not prohibited from using our service under any applicable law in the United States or any other jurisdiction. You have no unspent convictions, nor are you subject to any court order related to assault, violence, sexual misconduct, or harassment. You will not attempt to access Koottali after being banned or removed from the platform. You agree to comply with this agreement and all applicable local, state, national, and international laws, regulations, and rules.

Governing Law: These terms of use and privacy policy shall be governed in all respects by the laws of India and you agree to submit to the exclusive jurisdiction of the courts in Kochi, Kerala.

Creation of New Account with Koottali

To access the Website or App, you must first register and create a personal account known as “Your Account.” During the account creation process, we will require your pictures and invite you to provide additional information about yourself, such as your interests, philosophy, work, a description of yourself, a date idea, as well as basic personal information like your name, gender, date of birth, height, relationship status, religion, ethnicity, and city of residence. Your email address will serve as your contact identifier when contacting our support team.

Once you complete the registration and create Your Account, you become a user of Koottali. However, we reserve the right to suspend users who receive several complaints from other users. Please note that Koottali does not accept any responsibility for the login credentials used to access the service, and you assume sole responsibility for all activities that occur under your account.

By registering with Koottali, you grant us permission to send you SMS notifications related to your profile activities. If you suspect that your account has been compromised, and someone other than you has accessed it, please contact support@koottali.app from your registered email address to request the removal of your account.

Usage Guidelines

By using Koottali, you consent to receive notifications and communication regarding the service through email and other available means. As a user of Koottali, you are expected to maintain a high level of dignity and professionalism. Unacceptable behavior may lead to the termination of your membership.

Koottali has the authority to investigate and terminate your account without refund or reimbursement if we suspect that you have misled Koottali or its users, misused the service, or engaged in inappropriate or unlawful behavior, including actions or communications outside the service involving Koottali users you met through the platform.

Koottali offers assistance and guidance through its customer care team, and when you contact us, you agree to refrain from engaging in abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or any other inappropriate behavior. If we find that your behavior towards our customer care team or any other employee is threatening or offensive, we reserve the right to terminate your account without prior warning.

You agree to use the App only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of the App by any third party. You may not use the App to transmit any spam, malware, viruses, or other harmful code, or to collect or harvest any user data or information.

Safety Guidelines

Koottali does not currently perform criminal or formal background checks on its users nor does it verify their statements. As a user, it is your sole responsibility to take all necessary safety precautions when using the website or app and interacting with other users online or offline. Koottali does not guarantee the accuracy of the information provided by other users and cannot be held responsible for any actions taken based on that information. While we make efforts to ensure the information on our website and app is accurate and up-to-date, we do not guarantee its accuracy, completeness, or currentness, and we do not provide any rights based on it. The website and app may not be available continuously and may not operate fully. All content and services on the website and app are provided “as is” and “as available.” Any decisions or actions you take based on the information provided on or via the website and app are at your own risk and discretion.


The App may offer products or services for sale. If you choose to purchase a product or service, you will be required to provide payment information, such as your credit card or other payment method. By providing such information, you represent and warrant that you are authorized to use the payment method and authorize the App or its third-party payment processor to charge the payment method for the total amount of the purchase, including any applicable taxes and fees.


All sales of products or services are final and non-refundable unless otherwise stated in the App or required by applicable law. If you believe you are entitled to a refund, please contact support@koottali.app for further assistance.

Intellectual Property

The App and all content and materials included in the App, such as text, graphics, logos, images, and software, are the property of the App or its licensors and are protected by intellectual property laws. You may not use any content or materials in the App for commercial purposes without the prior written consent of the App.

Privacy Policy

Your use of the App is subject to the App’s Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Disclaimer of Warranties

The App is provided on an “as is” and “as available” basis without any representations or warranties of any kind, express or implied. The App does not warrant that the App will be uninterrupted, error-free, or free from viruses or other harmful components. The App disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, the App shall not be liable for any damages, including, but not limited to, direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the App or your inability to use the App.

Modification of Terms and Conditions

The App reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the App after any such modifications constitutes your acceptance of the modified Terms and Conditions.


If you have any questions or concerns about these Terms and Conditions or the App, please contact us at support@koottali.app